Julia Burness Jewellery ("the Company") is an independent, online retailer specialising in handmade jewellery. The Company reserves the right to amend these Terms & Conditions without notice and such amendments will take effect on the date of publication.

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(i.) It is the intention of the Company to display and describe its products as accurately as possible. However, as the products are handmade, some variation in terms of colour, finish etc. may occur and the Company will not consider such variation as grounds for a refund.

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(ii.) The Company's collection of bracelets, rings, necklaces, and earrings are displayed on this website and on social media and may be removed without notice. The pricing and descriptions of these products may also be amended at any point without notice.

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(iii.) The Company will only consider defective or damaged product(s) as grounds for a refund or exchange. The Company will only grant a refund or exchange if it is advised of defective or damaged product(s) within 30 days of purchase.

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(iv.) The Company packages all products to ensure that they are not damaged in transit. If, upon receipt, and where all reasonable care has been taken by the buyer, the product(s) are found to be damaged, the buyer must advise the Company and provide photographic evidence by emailing lovejuliacarey@gmail.com.

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(v.) All products purchased via www.juliaburnessjewellery.com are sent by Special Delivery (UK) and appropriate international couriers if required. Delivery charges are as stated and do not include import taxes for international orders. It is the responsibility of the buyer to check local charges before purchase.

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(vi.) If a purchased product is in stock, it'll be dispatched within 3 working days. If a product is out of stock, the manufacturing process (casting, preparation, and polishing) may take up to 3 weeks before dispatch. Buyers will be advised accordingly.

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(vii.) The Company is owned and operated by Julia Carey and all associated Intellectual Property (including product designs, text, names, descriptions and imagery) remain the property of Julia Carey and cannot be reproduced without prior written consent.

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December 2018